FAQ

FAQ

Frequently Asked Questions

If you've got a question that isn't answered below, send us an email or message us on Facebook. We'll get back to you as soon as we can. 

  • How is Karynz Kreationz different from other candle and soap stores?

    At Karynz Kreationz, we offer coordinated themes across product categories, designer quality handmade products, custom scents, molds, and unique resin art. Our focus is on personalized creations and attention to detail that sets us apart from big-box store alternatives.

  • What scent options do you offer for candles and soaps?

    We provide a wide range of scent options tailored to your preference. Choose from unscented, lightly scented with essential oils, or highly scented with fragrance oils. Our goal is to create a scent experience that matches your taste.

  • Can I place custom orders for soaps with specific shapes, text, or graphics?

    Absolutely! We offer custom orders for our soaps, including the ability to incorporate molds with custom shapes, text, or graphics. Let us bring your unique ideas to life.

  • What makes resin art special at Karynz Kreationz?

    Resin art is an entirely unique art form where no two pieces are alike. We have a large stock of molds that can be used for various applications, such as candle holders and soap dishes. Each resin art piece is a one-of-a-kind creation.

  • Are the products at Karynz Kreationz handmade?

    Yes! All our products are meticulously handmade with attention to detail. We take pride in crafting each item to ensure the highest quality and uniqueness.

  • Can I request a made-to-order item at Karynz Kreationz?

    Absolutely! We offer made-to-order options for our products. If you have specific preferences or require customization, please reach out to us, and we'll be happy to assist you.

  • How can I get gift recommendations from Karynz Kreationz?

    If you're looking for a gift and don't know what to get, simply contact us! Our knowledgeable team can provide personalized gift recommendations based on your requirements and the occasion.

  • What are the shipping options for orders from the Karynz Kreationz online shop?

    We offer various shipping options to ensure your orders reach you in a timely manner. During the checkout process, you'll be able to select your preferred shipping method based on your location and delivery preferences.

  • Can I track my order once it's been placed?

    Yes, we provide order tracking for your convenience. Once your order is shipped, you will receive a tracking number via email, allowing you to monitor its progress until it reaches your doorstep.

  • What is Karynz Kreationz's approach to customer care?

    We prioritize exceptional customer care. We strive to ensure your shopping experience is seamless and enjoyable. If you have any questions, concerns, or feedback, we're always ready to assist you promptly.

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